Pallet Solutions

Weekly edition
Week of Oct 27

Security

How we handle your data.

What we store, how it is protected, and who sees it.

Data posture

  • US-only. Our data stores are in the United States.
  • In transit: TLS 1.2 or higher.
  • At rest: AES-256.
  • SOC 2 Type I: targeted for 2027. That is a target, not a certification we hold today.

What we store

What you send us through a form: your name, work email, company and what you asked. Tuesday Read subscriber emails. First-party usage events that tell us which pages and tools get used.

The wall

A price request goes to the yards with what they need to price it, including the company name. The buyer's email and phone never do.

Buyer data never goes to yards, and yard data never goes to buyers.

Wire and ACH fraud

We never change wire or ACH instructions by email. If an email that looks like it came from us asks you to change banking details, to check before you act.

Reporting an issue

Found a vulnerability, or think data is exposed? Email info@palletsolutionsusa.com. We reply to every report.