Your data, in plain English.

Contact and lead forms: name, work email, company, topic, and your message - used to reply to you and for nothing else automatic.

Tuesday Read subscriptions: your email, and the regions you choose if you configure a regional edition. Used to send the email you asked for.

Vendor listings: base listing data comes from public business records. When an owner claims a listing, we collect the contact details and classification they provide, and they control what shows.

Contact reveals: when a buyer reveals a vendor's contact info on the map, we collect the buyer's email. That is the anti-scrape gate that keeps vendor contacts from being bulk-harvested.

Usage events: first-party logs of which tools get used (searches, claims, reveals) so we can fix what breaks and see what matters. No advertising trackers, no ad networks, no third-party ad pixels.

Billing: vendor membership payments are processed by Stripe. Card numbers go to Stripe, not to us.

To run the services you asked for: answer your message, send your weekly edition, publish and maintain your listing, connect buyers and vendors one engagement at a time, and bill memberships.

Your topic on the contact form routes your message to the right person - that is all it is used for.

We do not sell or rent email lists or contact data. We do not run ads or share your data with ad networks. Buyer sourcing activity is never shared with vendors, and vendor data is never shared with buyers - that wall is structural, not aspirational.

Every email we send has one-click unsubscribe. Vendors can update or remove their listing anytime by emailing info@palletsolutionsusa.com - removals are handled within one business day. If you want anything we hold about you corrected or deleted, the same address works, same one-business-day standard.

We rely on a short list of vetted providers to run the service, and we share only what each needs to do its job: Supabase (data storage), Resend (email delivery), Airtable (vendor and lead records), Stripe (membership billing - card data goes to Stripe, not to us), and Netlify (hosting). We do not sell or rent your data to any of them or to anyone else.

Primary data stores are US-only with no cross-border replication, encrypted in transit (TLS 1.2+) and at rest (AES-256) through managed cloud services. The security page covers the full posture.

If our practices change, this page changes with them - the effective date below moves when it does. Questions: info@palletsolutionsusa.com or 951-821-0364, Mon-Fri 8am-6pm ET. Pallet Solutions LLC, Seaford, DE.