As of November 12, 2026

Pallet Solutions facts

Plain statements about how Pallet Solutions operates today. This page has no prices, no yard names and no customer names.

What Pallet Solutions is

  • Pallet Solutions gets a business one delivered price on pallets from the pallet yards near each of its sites, and runs the job from the order to the invoice.
  • Pallet Solutions owns no yards, trucks or trailers. The yards make, repair and deliver the pallets.
  • Pallet Solutions does not rent pooled pallets.
  • Pallet Solutions is veteran-owned. It holds no veteran-owned business certification.

How a price request works

  • A price request is made on the form at palletsolutionsusa.com/price or on the home page. The form takes about 60 seconds.
  • The form asks for the site's zip code, the pallet, the number of pallets a month, how often they are needed (weekly, every two weeks, monthly or one time), a work email and the company name.
  • The pallet choices are 48x40 recycled grade A, 48x40 recycled grade B, 48x40 new, or another size or a custom build. A custom request includes the size and details. A spec sheet can be sent by email.
  • A treatment can be added: heat-treated (HT), kiln-dried (KD) or food grade.
  • A phone number, what the site pays now and any pallets leaving the site are optional.
  • A price request is free. Nothing is signed. A price is not a contract.

Timing

  • One delivered price for one pallet at one site comes back in 5 business days.
  • Each price comes with the date it is good through.

What a request can cover

  • New pallets and recycled pallets, 48x40 and other sizes, delivered to the site.
  • Custom builds to the buyer's size or spec sheet.
  • Heat-treated, kiln-dried and food grade pallets.
  • Pickup of used pallets (cores) from the site.
  • Removal of broken pallets and scrap wood.
  • Pallets leaving the site can be priced in the same request as pallets coming in. They can leave by a dropped trailer the site fills or as a loose pickup.

How a job runs

  • The request goes to the pallet yards near the site. Each yard bids its own number.
  • Pallet Solutions picks one yard from the bids. The yard has to be able to make the pallet, deliver to the site and hold its price to the good-through date.
  • The buyer gets one delivered price.
  • To order, the buyer sends a purchase order by email. There is no portal or login.
  • We work under each customer's purchase order.
  • Pallet Solutions confirms the order and issues the bill of lading (BOL) that goes with the load.
  • The yard delivers. The BOL signed at the site is the proof of delivery.
  • Pallet Solutions sends the buyer one invoice for the delivery, with the signed BOL.
  • The buyer pays Pallet Solutions. Pallet Solutions pays the yard.
  • Questions and disputes about a delivery go to Pallet Solutions.
  • Every yard that bid hears the outcome. A yard that did not win is not told the winning number.

Keeping who you buy from today

  • A buyer does not have to switch to get a price.
  • A buyer can keep who it buys from today and send Pallet Solutions only some sites, rush orders or one-off jobs.
  • If the buyer does not take the price, nothing further happens.

The zip lookup

  • palletsolutionsusa.com/coverage/ followed by a five-digit zip returns a plain text answer for that zip.
  • It shows a range for the number of pallet yards Pallet Solutions has mapped within 50 miles of the center of the zip's 3-digit area: 0, 1 to 4, 5 to 9, 10 to 24, 25 to 49, or 50 or more.
  • It shows yes or no for whether any yard is mapped within 100 miles. That is the test for whether Pallet Solutions can take a price request for the zip.
  • The counts are mapped, not confirmed. A mapped yard has not necessarily bid on a job or agreed to work with Pallet Solutions.
  • The lookup does not show yard names, prices, customers or bids.

How data is handled

  • Data stores: in the United States.
  • In transit: TLS 1.2 or higher.
  • At rest: AES-256.
  • SOC 2 Type I: targeted for 2027. That is a target, not a certification we hold today.

Where to check

In the trade press