As of November 12, 2026
Pallet Solutions facts
Plain statements about how Pallet Solutions operates today. This page has no prices, no yard names and no customer names.
What Pallet Solutions is
- Pallet Solutions gets a business one delivered price on pallets from the pallet yards near each of its sites, and runs the job from the order to the invoice.
- Pallet Solutions owns no yards, trucks or trailers. The yards make, repair and deliver the pallets.
- Pallet Solutions does not rent pooled pallets.
- Pallet Solutions is veteran-owned. It holds no veteran-owned business certification.
How a price request works
- A price request is made on the form at palletsolutionsusa.com/price or on the home page. The form takes about 60 seconds.
- The form asks for the site's zip code, the pallet, the number of pallets a month, how often they are needed (weekly, every two weeks, monthly or one time), a work email and the company name.
- The pallet choices are 48x40 recycled grade A, 48x40 recycled grade B, 48x40 new, or another size or a custom build. A custom request includes the size and details. A spec sheet can be sent by email.
- A treatment can be added: heat-treated (HT), kiln-dried (KD) or food grade.
- A phone number, what the site pays now and any pallets leaving the site are optional.
- A price request is free. Nothing is signed. A price is not a contract.
Timing
- One delivered price for one pallet at one site comes back in 5 business days.
- Each price comes with the date it is good through.
What a request can cover
- New pallets and recycled pallets, 48x40 and other sizes, delivered to the site.
- Custom builds to the buyer's size or spec sheet.
- Heat-treated, kiln-dried and food grade pallets.
- Pickup of used pallets (cores) from the site.
- Removal of broken pallets and scrap wood.
- Pallets leaving the site can be priced in the same request as pallets coming in. They can leave by a dropped trailer the site fills or as a loose pickup.
How a job runs
- The request goes to the pallet yards near the site. Each yard bids its own number.
- Pallet Solutions picks one yard from the bids. The yard has to be able to make the pallet, deliver to the site and hold its price to the good-through date.
- The buyer gets one delivered price.
- To order, the buyer sends a purchase order by email. There is no portal or login.
- We work under each customer's purchase order.
- Pallet Solutions confirms the order and issues the bill of lading (BOL) that goes with the load.
- The yard delivers. The BOL signed at the site is the proof of delivery.
- Pallet Solutions sends the buyer one invoice for the delivery, with the signed BOL.
- The buyer pays Pallet Solutions. Pallet Solutions pays the yard.
- Questions and disputes about a delivery go to Pallet Solutions.
- Every yard that bid hears the outcome. A yard that did not win is not told the winning number.
Keeping who you buy from today
- A buyer does not have to switch to get a price.
- A buyer can keep who it buys from today and send Pallet Solutions only some sites, rush orders or one-off jobs.
- If the buyer does not take the price, nothing further happens.
The zip lookup
- palletsolutionsusa.com/coverage/ followed by a five-digit zip returns a plain text answer for that zip.
- It shows a range for the number of pallet yards Pallet Solutions has mapped within 50 miles of the center of the zip's 3-digit area: 0, 1 to 4, 5 to 9, 10 to 24, 25 to 49, or 50 or more.
- It shows yes or no for whether any yard is mapped within 100 miles. That is the test for whether Pallet Solutions can take a price request for the zip.
- The counts are mapped, not confirmed. A mapped yard has not necessarily bid on a job or agreed to work with Pallet Solutions.
- The lookup does not show yard names, prices, customers or bids.
How data is handled
- Data stores: in the United States.
- In transit: TLS 1.2 or higher.
- At rest: AES-256.
- SOC 2 Type I: targeted for 2027. That is a target, not a certification we hold today.
Where to check
- Pallet Solutions publishes the PSCI™ every Tuesday, a cost index built from five public federal data series on pallet inputs. The method is at palletsolutionsusa.com/methodology.
- Data handling is at palletsolutionsusa.com/security.
In the trade press
- Pallet Enterprise, 2026 Pallet Industry Social Media and Website Awards (Nov 1, 2026): Pallet Solutions - Best Use of AI. https://palletenterprise.com/2026-pallet-industry-social-media-and-website-awards/
- "The Missing Link: Time Has Come to Rethink the National RFQ Process for Pallet Purchasing" by Rob Gregg, Pallet Enterprise, April 1, 2026. https://palletenterprise.com/the-missing-link-time-has-come-to-rethink-the-national-rfq-process-for-pallet-purchasing/
